At 365gam, we believe that gambling should always be a form of entertainment — never a financial lifeline or an escape from personal problems. We are fully committed to providing every player across Karachi, Lahore, Islamabad, Faisalabad, and all of Pakistan with the tools, resources, and support they need to stay in control of their gaming activity at all times.
Responsible gaming is not an afterthought at 365gam — it is built into the foundation of how our platform operates. These six principles guide every decision we make about player welfare, from account setup through to ongoing monitoring.
No player under the age of 21 may open an account or access any real-money gaming feature on 365gam. Every new registration triggers an age verification check, and we reserve the right to request CNIC or passport documentation at any stage. Accounts flagged as potentially underage are suspended immediately pending investigation.
Players who feel they need a break from gambling can activate a self-exclusion period directly from their account dashboard. Exclusion periods range from 30 days up to five years, or permanently. During a self-exclusion period, the account is fully suspended, all marketing communications are stopped, and reactivation requests are subject to a mandatory cooling-off review.
Every 365gam player can set daily, weekly, or monthly deposit limits in PKR directly through their account settings. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory 48-hour waiting period. Reducing a limit, however, takes effect instantly. This ensures impulsive decisions to spend more cannot override a player's pre-set boundaries.
It is easy to lose track of time during an engaging gaming session. 365gam allows players to set customised session time reminders that display a prominent on-screen notification after a chosen interval — for example, every 30, 60, or 90 minutes. Players can also set a hard session limit, after which the platform will automatically log them out until the following day.
365gam provides players with access to a full transaction history and gaming activity log within their account. You can review exactly how much you have deposited, wagered, won, and lost over any time period. Players can also set daily, weekly, and monthly loss limits in PKR — once the limit is hit, further bets are blocked for the rest of that period, no exceptions.
Our responsible gaming team monitors player accounts for behavioural patterns that may indicate problem gambling — such as a sharp increase in bet sizes after a losing streak, very long uninterrupted sessions, or unusually high deposit frequency. Where such patterns are identified, our team will proactively reach out to offer support, information, and access to self-help tools.
365gam operates an absolute zero-tolerance policy on underage gambling. The minimum age to register an account, make a deposit, or participate in any real-money game on the 365gam platform is 21 years old. This age restriction applies to every player in Pakistan, without exception.
During the KYC verification process, all players are required to submit a copy of their valid Pakistani CNIC or passport. Any account where the holder is found to be under 21 will be permanently closed, all associated funds will be handled in accordance with our terms and applicable regulations, and the case will be flagged to our compliance team.
Honest self-reflection is one of the most powerful tools for maintaining a healthy relationship with gambling. Take a moment to consider the following questions. If you answer "yes" to any of them, it may be a sign that your gambling habits deserve closer attention — and 365gam is here to help you take action.
Remember: There is absolutely no shame in recognising that gambling has become a problem. Seeking help is a sign of strength, and the sooner you act, the easier it is to regain control. 365gam's responsible gaming team is available 24/7 to assist any player who reaches out.
Need to talk to someone right now? Contact our responsible gaming team via 24/7 live chat on the 365gam site, or email us at [email protected]. We will connect you with the right support resources without judgement.
Ask yourself honestly — have you experienced any of the following in the past 30 days?
Have you spent more money gambling than you originally planned or could comfortably afford?
Have you tried to win back money you lost by placing larger or riskier bets — commonly known as "chasing losses"?
Have you felt the urge to gamble when you were feeling stressed, anxious, lonely, or upset?
Have you lied to family members, friends, or colleagues about the time or money you have spent on gambling?
Has gambling caused conflict in your relationships, affected your work or studies, or disrupted your daily routine?
Have you borrowed money, used savings, or sold personal items to fund your gambling activity?
If you answered yes to one or more questions: Please consider using one of 365gam's responsible gaming tools — deposit limits, session reminders, a cooling-off period, or self-exclusion. You can also reach out to our support team at any time for confidential assistance.
All of 365gam's responsible gaming tools are accessible 24/7 directly from your account settings panel. No waiting periods, no complicated processes — just straightforward controls designed to keep you in charge of your gaming experience.
Set the maximum amount in PKR you can deposit daily, weekly, or monthly. Limits take effect immediately. Increases require a 48-hour review period to protect against impulsive decisions during an active session.
Available in Account SettingsDefine the maximum amount you are comfortable losing within a set time period. Once your loss limit is reached, all further betting is blocked for the remainder of that period — no exceptions, no overrides.
Available in Account SettingsSet a maximum session length — from 30 minutes to several hours. When your limit is reached, the platform will log you out automatically. You can also enable periodic on-screen reminders of how long you have been playing.
Available in Account SettingsNeed a short break without a full self-exclusion? Activate a cool-off period of 24 hours, 48 hours, one week, or one month. Your account is suspended for the chosen period, and all promotional messaging is paused immediately.
Takes Effect InstantlyFor players who need a longer break, self-exclusion periods of 30 days, 3 months, 6 months, 1 year, 5 years, or permanently are available. Re-activating an account after self-exclusion requires a mandatory review by our responsible gaming team.
Full Account SuspensionAccess a complete, transparent log of all your deposits, withdrawals, bets placed, and outcomes — filterable by date range. Keeping track of your real spending and gaming activity is one of the most effective responsible gaming habits you can build.
Full TransparencyAs an internationally licensed gaming operator serving players across Pakistan, 365gam holds itself to the highest standards of player protection. Our responsible gaming programme is not a regulatory checkbox — it is a genuine reflection of how we run this platform.
We actively work to identify players who may be at risk, intervene where appropriate, and provide clear pathways to support. A player who gambles safely and within their means is the only kind of player we want on 365gam.
365gam's promotional communications will never encourage players to recover losses by playing more, depositing more, or increasing bet sizes. Any marketing that could be interpreted as encouraging loss-chasing behaviour is strictly prohibited.
Our responsible gaming team is trained to identify and proactively contact players whose account activity suggests they may be experiencing difficulties. We will always offer support and tools — never pressure to continue playing.
All 365gam promotional materials include responsible gaming messaging, the 21+ age restriction notice, and access to our player protection tools. We do not target vulnerable individuals or those who have self-excluded with any form of advertising.
Every self-exclusion request is processed immediately and without delay. No persuasion, no cool-down period before the exclusion kicks in, and no marketing messages during the exclusion period. Your request is our obligation.
All 365gam staff who interact with players receive regular training in problem gambling identification and responsible gaming best practices, so that every player who reaches out for help is met with a knowledgeable and compassionate response.
If you feel you need support beyond what 365gam can provide, the following types of organisations and resources exist to help people dealing with problem gambling. We encourage any player who is struggling to seek help without hesitation.
Confidential helplines staffed by trained counsellors are available in many countries. They provide free, non-judgmental support to individuals and families affected by problem gambling, available around the clock.
A fellowship of men and women who share their experiences, strength, and hope with each other to solve their common problem and help others recover from a gambling disorder. Meetings are free and confidential.
Qualified psychologists and counsellors specialising in behavioural addictions can provide structured therapy programmes — including cognitive behavioural therapy (CBT) — to help address the root causes of problem gambling.
Problem gambling affects not just the individual but also their family. Dedicated support services exist for family members and loved ones of problem gamblers, offering guidance on how to cope and how to encourage recovery.
365gam's Responsible Gaming Team: For immediate assistance, our own responsible gaming team is available 24/7 via live chat on the 365gam platform. You can also email us at [email protected]. All responsible gaming enquiries are handled by trained staff with full confidentiality.
365gam offers cricket betting, live casino, slots, and crash games — all secured with bank-grade encryption and instant JazzCash and EasyPaisa payments. Come and enjoy the platform the right way: within your budget, within your time, and always in control. Remember, 21+ only and gambling should always be fun, not a necessity.